Office reimagined.

We transform office buildings into thriving hubs of connection, longevity, and productivity.

Sterling BayNuveenJamestownThe John Buck CompanyJLLCushman & WakefieldNorges BankLincolnMadison CapitalCBREHines3edgewoodPGIMshvoL&L Holding CompanyRelated RossThor EquitiesTourmalineUSAAMetlife

What We Do

We partner with owners to transform
office assets
into performance-driven,
hospitality led venues. 


Our distinct lens, approach, and services form Your Playbook — a living, tailored
solution to asset performance, evolving to always stay ahead.

Our differentiators
power every square foot.

Placemaking

We transform buildings into living brands people can see, smell, hear, and feel. Every space and moment is shaped for the audience it serves. Turning buildings into venues.

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Advisory

We're operators who advise, aligning brand, space design, technology, programming, and operational models to unlock your asset’s full potential. We dive deep into the DNA of your site — its population, location, culture, systems, and goals— to curate a strategy that becomes your competitive advantage.

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People + Tech

We don't just manage; we master the art of experience. Our expert teams transform venues with every interaction. Backed by Playbook OS, our software streamlines operations — learning preferences, automating tasks, and generating insights — so every moment feels personal, on-brand, and valuable.

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Case Studies

For over a decade,
proven to perform.

Onsite
National

Onsite

On average this branded amenity program has increased rent per sq ft by 57% with some sites seeing as much as a 77.1% increase. With presence in 5 markets, this branded portfolio is pushing the boundaries of workplace experience with the Playbook team.

800 Fulton
Chicago

800 Fulton

With a daring architectural design, 800 Fulton not only boasts the best of what Fulton Market has to offer, but also an amenity experience unlike any other. WIth almost 53,000 sq ft of amenities (11% of the building), our host team delivers hospitality driven experiences from the curated locker rooms to the Fulton Social roof deck

425 Market
San Francisco

425 Market

The Playbook team advised and now operates to bring The Forum at 425 Market to life. It is San Francisco’s premier tenant-exclusive destination, combining hospitality-rich service with flexible spaces that inspire connection, collaboration, and focus. From high-performance meeting rooms to a vibrant lounge and wellness areas, every detail is designed to elevate the workday.

Testimonials

Leland Low
Director, Asset Management at Metlife

"From the earliest advisory stages through to daily operations, Playbook has proven to be an indispensable partner at 425 Market. They guided critical decisions with clarity, challenged us to think differently, and ensured every detail of The Forum was executed to the highest level. Their ability to merge design, hospitality, and community programming has given 425 Market a true competitive edge. Playbook didn’t just meet expectations—they helped us reimagine what’s possible for office amenities."

Lou Merlini
Principal, Asset Management and Construction, Tourmaline Capital Partners

"Delivering differentiated tenant experiences is core to our mission, and Playbook has been an invaluable partner in bringing that to life. They’ve consistently enhanced our product with a personalized approach that fosters genuine tenant relationships. We continue to lean on their partnership as we scale our portfolio."

Peter McEneaney
Executive Vice President, Thor Equities

"Our partnership with Playbook has added value at every stage, from the initial design to the launch of our amenities at 800 Fulton. Their design consulting and operations plan were crucial to the successful lease of our asset."

Matt Pistorio
Founder at Madison Rose

“We recommend that our clients use Playbook to advise on their amenity strategy. Playbook takes the amenity strategy from checking the box to a custom solution for the target population in both ground-up and repositions. In the projects that Playbook is involved in, we see faster lease-ups and higher tenant satisfaction with amenities."

Press

Lulafit Rebrands as Playbook

The next era of workplace
revolution is here.

Same ownership, new name, new brand.